Our all-in-one auto shop management solution will save you time and money.

"We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals."

Bill Moss, Owner of EuroService Automotive

Shop-Ware offers advanced solutions for auto repair businesses, focusing on key areas like business analytics, estimating, capacity management, and fleet management. Our software provides real-time data to help shop owners track performance metrics, optimize workflows, and enhance customer service. By streamlining processes and reducing errors, Shop-Ware empowers teams to make informed decisions, improve efficiency, and drive profitability. Whether it’s managing staff productivity or simplifying billing for fleet accounts, Shop-Ware helps shops thrive in a competitive environment.

The Digital Vehicle Experience (DVX™) from Shop-Ware revolutionizes automotive service by providing an immersive, interactive platform for customer engagement. It allows service advisors to effectively communicate repair needs through rich media, fostering customer understanding, and approval. With features like live chat and text messaging, DVX™ enhances communication, speeds up approvals, and builds trust, resulting in increased revenue and customer satisfaction. By streamlining the repair process and offering, DVX™ ensures customers feel informed and valued throughout their service experience.

Shop-Ware offers comprehensive employee management and digital workflow solutions for auto repair shops, enhancing accountability and efficiency. With features like real-time activity tracking, streamlined communication, and individual performance analytics, managers can make informed decisions and coach staff effectively. The Tech App provides technicians with an intuitive interface to manage their tasks, improving the customer experience by facilitating faster approvals and better communication about repairs. Overall, Shop-Ware empowers teams to focus on service while maximizing productivity.

Shop-Ware’s auto parts inventory management software streamlines the tracking and ordering of parts for repair shops. It automatically updates the status of parts in real-time, helping staff manage inventory efficiently and respond quickly to needs. The Native Parts Catalog simplifies building estimates by providing accurate fitment, pricing, and availability across multiple vendors, saving time and reducing errors. Additionally, the AI Parts Matrix optimizes auto parts pricing based on sales data and desired profit margins, enabling shops to maximize their profitability while minimizing the hassle of manual pricing adjustments.